ServiceMaster London will make the following commitment to you so that we ensure you are happy with the service we provide at all times:
- Assigned Area Supervisor to manage day to day running of your premises
- Regular audits using Clean Link
- Monthly or bi-monthly customer performance reviews
- Operations Manager that is hands on to guide and assist Area Supervisor when needed
- Operations Manager to assist you if and when needed
- Customer Services team in our office who are dedicated to dealing with any queries or requests you may have via email or phone.
- One stop solution to all your facility needs.
What our clients say about us ...
"McLaren Property moved into Leconfield House two years ago. During this time ServiceMaster has cleaned our offices on a daily basis and I have found always found their work to be of a high standard. Communication between both the cleaning team and the administrative section of ServiceMaster has always been good and any additional requests correctly actioned. Not only do we have general office cleaning carried out on a nightly basis, but we also have interior window cleaning and carpet cleaning undertaken on a quarterly basis. All these tasks are always completed satisfactorily and without any inconvenience to us as a business. I would have no hesitation in recommending ServiceMaster to others." Caroline Hollinrake, Mclaren Property Ltd
"The ServiceMaster have managed our cleaning solution for last three years and we have always received a good service with excellent standards - any issues which may have occurred have always been dealt with quickly and efficiently. The knowledge that ServiceMaster is a one-stop-shop in regards to cleaning and supplies give us peace of mind. We have found ServiceMaster to be an excellent company to work with and have always been very satisfied with the level of service we have received from them". Sojy Thomas, Fleet Management
"It's a pleasure to say what a good service we always receive from ServiceMaster, excellent customer services, I have had always been satisfied when I have ever need to speak or communicate with the team, very professional and caring. The Area Supervisor is always on hand bringing cleaning products, she is a joyful lady and always stops to ask how we all are. She gives lotes of support to our cleaner who is wonderful. Everyday our office, kitchen, toilets and reception looks and smells clean. ServiceMaster provided an excellent service." Jackie Collett, Restore Scan Limited
"Although we are a fairly new customer we believe ServiceMaster has high standards, a flexible and responsive working model and very friendly staff." Abigail Harrington, Cardano
"I have used ServiceMaster for many years and still very pleased with the cleaning standard and level of service. I have found over my 22 years in Facilities Management that most cleaning companies are good for the first few weeks then the level of service drops. ServiceMaster have managed to maintain a consistent good service since day one of the contract, the difference being they actually care about their customers. I would not hesitate to recommend them to anyone." Bill Smith, Gratte Brothers
"ServiceMaster have managed our cleaning solution for a number of years and we have always received a good service with excellent standards – any issues which may have occurred have always been dealt with quickly and efficiently. The knowledge that ServiceMaster is a one-stop-shop in regards to cleaning and supplies give us peace of mind." Pauline Gibbs, Quartet Financial Systems